Guidance detail
Incident Readiness Session
A half-day workshop to map who does what when a site is defaced, locked, or serving malware — including hosting contacts and backup restore drills.
Who it is for
Small teams who have never practised a website incident response.
Result
A one-page response playbook and a documented restore drill outcome.
Format
Facilitated workshop (remote or Emfuleni meeting room by arrangement)
Provider
Content Sprucefield facilitator
Preparation
Hosting and DNS contacts, recent backup confirmation, decision-maker attendance.
Constraints
Active incidents are scoped separately; this session is preparatory.
Included
- Role mapping and contact tree
- Restore drill against a non-production backup
- Communication draft for customers during downtime
- Playbook PDF
Outside this engagement
- Forensic investigation of an active breach
- Legal representation
Process
- Pre-session questionnaire
- Workshop
- Playbook delivery within 5 days