Privacy notice
This notice explains how Content Sprucefield (Pty) Ltd (“we”) handles personal information when you use content-sprucefield.click or enquire about website and hosting security monitoring guidance.
Data controller
Content Sprucefield (Pty) Ltd, Tugela Street, Emfuleni, Sedibeng, 1911, South Africa. Email: hello@content-sprucefield.click. Phone: 0169818972.
Information we collect
- Enquiry details: name, email, message content, selected guidance area, optional hosting notes
- Engagement records: scopes, reports, and correspondence needed to deliver services
- Technical logs: IP address, browser type, and pages visited when analytics cookies are accepted
Purposes
We process data to respond to enquiries, deliver contracted guidance, improve site usability (with consent for analytics), and meet legal record-keeping duties.
Retention
Enquiry emails are kept up to 24 months if no engagement follows. Engagement files are retained for five years unless a longer period is required for tax or dispute purposes. Analytics data follows the periods in our cookie notice.
Sharing
We do not sell personal information. We may share data with hosting or email providers who process it on our instructions, or when required by South African law.
International transfers
If a processor stores data outside South Africa, we seek appropriate safeguards such as contractual clauses and review of the processor’s security practices.
Your rights
Subject to POPIA and applicable law, you may request access, correction, deletion, or restriction of your personal information, and may lodge a complaint with the Information Regulator (South Africa). Contact hello@content-sprucefield.click to exercise rights.
Security
We apply access controls and minimise credentials retained after engagements. No method of transmission is perfectly secure; please share passwords only through agreed secure channels.
Related notices
See our cookie notice and terms.